FAQs

What types of apparel do you offer?

Our store features a vibrant collection of African-inspired apparel, including stylish options such as men's button-up shirts and women's cardigans. Each piece is designed to celebrate cultural heritage while providing versatile options for various occasions.

How can I care for my African print apparel?

To maintain the quality and vibrancy of your African print apparel, it is recommended to wash them in cold water with similar colors. Avoid using bleach and opt for air drying to prevent any damage to the fabric and prints.

What is your return policy?

We have a 30-day return policy. To be eligible for a return, items must be unworn, unused, and in their original packaging with tags attached. You will need to provide proof of purchase to initiate a return.

How do I initiate a return?

To start a return, please contact us at drkingsleyo@yahoo.com. We will provide you with a return shipping label and instructions on how to send your package back to us.

Can I exchange an item?

Exchanges are not directly processed. The fastest way to obtain a different item is to return the original item and, once the return is accepted, make a separate purchase for the new item.

What should I do if my item is damaged or defective?

If you receive a damaged or defective item, please contact us immediately upon receipt. We will evaluate the issue and provide a resolution to ensure your satisfaction.

Do you ship internationally?

Yes, we offer international shipping. Please check our shipping policy for more details on shipping rates and delivery times to your location.

How long does it take to receive a refund?

Once we have received and inspected your return, we will notify you of the approval status. If approved, refunds will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to post the refund.

Are there any items that cannot be returned?

Certain items, such as perishable goods, custom products, and personal care items, are non-returnable. Additionally, sale items and gift cards cannot be returned. If you have questions about a specific item, please contact us for clarification.